A Taste of More
“From Kanye, to cupcakes...”
By Sarah McPartland
Chicago, IL- Every Tuesday at the stroke of midnight Chicago cupcake fans log on to Facebook and wait in suspense for Patty Rothman to post photos of her cupcakes. Everyone who tags themselves in these photos gets to head on down to More Cupcakes at One East Delaware in the Gold Coast of Chicago and get a free cupcake. More cupcakes has over 8,000 Facebook fans and even more offline.
Patty Rothman, the owner and creator of More cupcakes is the method behind this madness. Rothman who looked very professional in an all black-fitted suit is a mother of five who was not always in the baking business.
Before she opened More in 2008, she was in the music industry for 16 years. She previously owned one of the major recording studios in town, Hinge Studios. Rothman said they had recorded with Kanye West before he went really huge in the music industry.
She said More really started as an idea to make the leap from the music industry to opening a cupcake store. “From Kanye to cupcakes, that’s what we should entitle my autobiography”, Rothman said to her kids and staff with a laugh.
Rothman said she had been baking her whole life but the business idea really all started with the help of her friend, Henry Adaniya, who is a major chef entrepreneur in the area. She said they were sitting down at dinner one night and the topic of cupcakes came up and how much they had risen in popularity. “He said what could be better than a cupcake for dessert, and I said a cupcake for lunch and then a cupcake for dessert, and he said that’s a really good idea you should run with it.”, said Rothman.
Two months later, she brought the idea up with Henry again and asked him to be her consultant for the business. From that moment, the concept of More was born and “The concept was can we take a cupcake and make it more.”, she said. The idea was to create something you would see on the finest menus at the finest restaurants. “Can it be breakfast, lunch, dinner, dessert… what can it be?”, Rothman said.
Every Tuesday night, Rothman posts 10 or more photos, not including other contests she posts on her page, and gives all of the fans who tag themselves in the photo and all contest winners a free cupcake.
As for her Facebook promotion and her fans, she said “I really look upon [my Facebook fans] as my ad budget, everybody always says to me it’s a lot of product you’re giving away, and it is, but I look upon my dollars as there’s no better way to sell my product than to taste it, because once you taste it, you’re hooked.”
She said when the tagging first began, there weren’t nearly as many fans as there are now. Rothman now has over 8,000 fans on her More Facebook site, and tagging is a more competitive game because of her growing fan base. Rothman says she tries to answer all of her fans comments herself because she really does appreciate them.
Thinking back to Rothman’s music studio days, she said she tries to apply the same concept of owning a small cupcake business to owning her small music studio. She wants to be able to provide a unique boutique experience and to be able to compete with the other larger businesses in town.
The One East Delaware Place location is Rothman’s only More shop right now, but she says she has been contacted by many people asking her to open more shops. Rothman says, “I just have to make the leap.”
More also has a mobile cupcake truck, which she said is a great tool to figure out where her market is. She said it is convenient to use the truck and find out where her cupcakes are popular before committing to a store in a new location. Rothman says she knows that a new store is coming, but she still has to commit to the project, and with five kids that’s not an easy feat.
More with no doubt has been growing rapidly in popularity. “We have made the O list with Oprah, so we do a lot of shipping....”, Rothman said
She said her cupcake business differentiates from many others because More uses the finest ingredients and they never freeze their products so they are always fresh. Rothman said many cupcake stores just use the same type of cakes with all of their flavors but More pairs different types of cake to specific frostings and flavors. Rothman said they have many different types of chocolate and vanilla cakes to pair with her frostings.
Rothman said these practices can be taxing on the kitchen but they are important in order to facilitate the gourmet experience. She said on a slow day she has a minimum of 17 flavors in the store. More cupcakes range from around $3.50 to $6.50 individually.
“You know what’s really fulfilling… it sounds trite to say it makes people happy, but it does, it’s a cupcake how can you hate it?” Rothman also said she does a lot of weddings and said, ‘These women have been dreaming about this day since they were seven and they’re choosing me and my product, you know, on a day that has to be perfect for them, that’s like, really a compliment.”
She said she has about 35 people on staff and that owning More really is a 24 hour a day job. Rothman designs most of her cupcakes at home and is inspired by every day foods. Her goat cheese and pear cupcake was inspired by one of her coworkers who was eating a goat cheese and pear salad for lunch one day.
Rothman just did her first food network show, Ultimate Eats, for her goat cheese pear walnut and her BLT cupcake. The show will air on the Food Network on the 3rd week of June. She said her BLT cupcake was the one that launched her and within a month of having it out she had about 30 mentions in the press.
While Rothman spoke about her story, she let in multiple customers after she had closed and gave them cupcakes.
Sarah Tavares, a 22 year-old Chicago resident, said “This is my first time getting anything from More, but my friends rave about it all the time… there are just so many interesting flavors.”
Walk into More, and if you see a curly red haired woman with a bright personality talking a million miles a minute to all the customers, you’re probably looking at Patty Rothman, the woman who created More.
Sources:
Patty Rothman herself